Privacy Policy
Last updated: May 15, 2026
1. Introduction
Run-Walk PH ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and mobile application (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Information you provide directly:
- Name and email address (when you create an account)
- Age, city/location, and contact number (for your profile)
- Run club information (if you submit a run club application)
- Partner application details
- Order information (if you purchase from our shop)
Information collected automatically:
- Activity data from Strava (with your explicit authorization)
- Daily login and streak data
- Points, rewards, and quiz activity within the app
- Referral usage and reward redemption history
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Manage your account, points, streaks, and rewards
- Process orders and redemptions
- Display community leaderboards (name and points only)
- Send transactional emails (order confirmations, reward notifications)
- Detect and prevent fraud or abuse
- Respond to your inquiries and support requests
4. Strava Integration
If you connect your Strava account, we request access to your activity data solely to verify qualifying runs and walks for the Daily Quest feature. We do not store your full Strava profile or share your Strava data with third parties. You may disconnect Strava at any time from your account settings.
5. Sharing Your Information
We do not sell or rent your personal information. We may share data:
- With service providers who help us operate our platform (e.g., email delivery, authentication)
- On public leaderboards — only your display name and point total are shown
- As required by law — if mandated by applicable regulations or legal process
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at the email below. Some data may be retained for legal or fraud-prevention purposes.
7. Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password for your account.
8. Children's Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
9. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate data
- Request deletion of your account and data
- Withdraw consent for optional data processing (e.g., Strava integration)
To exercise these rights, contact us at the email listed below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of the Service after changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: